Proven techniques to master the art of the cold call Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it's also one of the most dreaded—for the salesperson and the recipient. Smart Calling has the solution: Art Sobczak's proven, never-experience-rejection-again system. Now in an updated 2nd Edition, it offers even smarter tips and techniques for prospecting new business while minimizing fear and rejection. While other books on cold calling dispense long-perpetuated myths such «prospecting is a numbers game,» and salespeople need to «love rejection,» this book will empower readers to take action, call prospects, and get a yes every time. Updated information reflects changes and advances in the information gathering that comprises the «smart» part of the calling Further enhances the value and credibility of the book by including more actual examples and success stories from readers and users of the first version Author Art Sobczak's monthly Prospecting and Selling Report newsletter (the longest-running publication of its type) reaches 15,000 readers, and Smart Calling continues to rank in the Top 20 in the Sales books category on amazon.com and has sold over 20,000 copies Conquer your fears and master the art of the cold calling through the genius of Smart Calling, 2nd Edition.
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This book provides a comprehensive view of the emerging standards for VoIP emergency calling from an International perspective In this book, the authors provide a treatment of the VoIP emergency calling process that is both comprehensive, looking at all aspects of emergency calling, and practical, providing technical details on how such functions can be implemented. In addition, the authors describe the standardization efforts of the Internet Engineering Task Force who are currently working to improve the situation for VoIP emergency calls. The book provides an overview of emergency calling with a particular focus on the ECRIT emergency calling architecture, and discusses considerations related to implementation, deployment, and regulation of next-generation emergency calling. It also takes a look at practical aspects of emergency calling, with a set of exercises to help the reader get familiar with the technologies involved. Key Features: Comprehensive view of emerging standards for VoIP emergency calling from an international perspective Practical guides for implementing the core of the emergency calling architecture Architectural, practical, and regulatory perspectives Written by experts working on the development of emergency calling architectures and its implementation Includes an accompanying website with open-source software packages (http://www.voip-sos.net/) This book will be an invaluable resource for product managers and developers, equipment vendors, network operators, emergency service providers, and telecommunications regulators. Industry professionals interested in standards compliance will also find this book of interest.